CANCELLATION POLICY:
Order cannot be canceled once shipped.
EXCHANGE POLICY:
For an exchange, the order return request must be generated within 7 days of receiving the order.
We will gladly accept any unused product with original tags.
The merchandise should be returned with a copy of the invoice. Kindly mention the reason for returning the item(s).
Merchandise must be returned via traceable delivery, i.e., courier or registered post. Please note that courier charges will not be covered by Arwazahra.
Exchanges will be issued after receiving the first product from the customer.
REFUND POLICY:
For a refund, the order return request must be generated within 7 days of receiving the order.
The merchandise should be returned with a copy of the invoice. Kindly mention the reason for returning the item(s).
Merchandise must be returned via traceable delivery, i.e., courier or registered post. Please note that courier charges will not be covered by Arwazahra.
Refund requests will be processed within 7 working days after receiving the returned item(s).
NOTE: Refunds will only be processed for genuine reasons.